About Telefónica

An aerial view of Piccadilly Circus

Who are we?

We’re Telefónica, one of the world’s largest telecoms companies with operations across Europe and Latin America and over 320 million customers. You may know us better through our commercial brands: O2, Movistar and Vivo.

We have a presence in 24 countries across the world and employ an average of 120,000 professionals. Our consolidated revenues stood at 24,957 million euros for January-June 2014.

Telefónica is rapidly transforming into a digital telco. We aim to provide the digital products and services which will help to improve the lives of our customers by leveraging the power of technology. This ranges from developing new technologies for consumers to communicate with friends and family through to helping businesses and governments address new opportunities, improve operations and increase efficiencies.

We have to be a catalyst. We can play a big role in tackling pressing social needs using the transformative power of technology. 
Eduardo Navarro, Chief Commercial & Digital Officer

As of February 2014, Telefónica has implemented a new organizational structure, one that is completely focused on clients and incorporates this digital offering as the main focus for commercial policies. The structure gives greater visibility to local operations, bringing them closer to the corporate decision-making centre, simplifying the global structure and strengthening the transverse areas to improve flexibility and agility in decision makings.

Within this framework, Telefónica has created the role of the Chief Commercial Digital Officer (CCDO), who is responsible for fostering revenue growth. On the cost side, the Company has strengthened the role of the Chief Global Resources Officer. Both Officers will report directly to the Chief Operating Officer (COO), as will the local business CEOs for Spain, Brazil, Germany and the United Kingdom, in addition to the Hispanic-America Unit.

We take an entrepreneurial approach to identify and accelerate the latest technology trends, incubating new disruptive digital businesses (see Wayra and Amerigo). We deliver end-to-end digital products and services in B2B, B2C and B2B2C in a number of domains: future communications, machine-to-machine, financial services, media services, cloud computing and information security. We also develop the right partnerships so we can be the single source of the best digital experiences for our customers.

Telefónica has regional hubs in Spain, the UK and Brazil. Track our daily updates, blogs, news, jobs and industry news via Twitter @tefdigital or sign up for e-alerts (see top left) to get a direct email when we’ve made a big announcement or posted a new insights piece.

We work across three key areas:

  • Innovation & New Business – focused on discovering and incubating the next generation of digital services. We take an innovative ‘venture capital’-like approach to innovation, as well as identifying the right start-ups to work with, invest in or potentially acquire. Our crowd data offering, Smart Steps, sits within this unit.
  • Digital Services – delivering high quality, integrated product offerings across a number of more established digital service areas, including Machine-to-Machine, Cloud Computing, eHealth, Financial Services, Advertising and Information Security. It also brings together all of Telefónica’s capabilities in media services ranging from IPTV and satellite TV to over-the-top video, ensuring that Telefonica is a leading video company.
  • Communications – enabling Telefónica to continue innovating in its core business of communications, leveraging its world-class expertise in IP and video communications.

Telefónica is also home to a number of innovative joint ventures and successful digital businesses. These include Eleven Paths (see news release here), a cyber security start up; Weve, a UK mobile commerce joint venture, Everreach and both Wanda and Zuum which are bringing mobile banking services to customers in Latin America and Brazil respectively.

We produce regular thought leadership content via our public digital channels:

Telefonica’s digital hub : This site is one of our official corporate channels and our global blog.

LinkedIn : Engage with our community of professionals, track our status updates and see our jobs first-hand on our company page.

G+ : Follow our content in snippet-sized updates via our G+ company page if you’re a gmail user.

Twitter : Daily updates, industry-wide news, jobs, debate and coverage of our news.

Video editorial : Have you seen the latest in our new ‘Digital Futures’ web video series? Each 4 minute thought leadership video features three external global experts’ take on a cutting-edge technology theme.

Companies and Brands operating under the Telefonica umbrella include:



Giffgaff logo48 logoTerra logo

Telefe logo On the spot logoWanda logo  


Get in touch: Contact our main HQ and global communications team here

Media and press: Explore our photo and video gallery here