Cookie Policy


Telefónica Digital Website Cookies Policy

When you browse on our website, Telefonica Digital Limited (“Telefonica”, “us” or “we”) receives and records information from your browser. We get hold of this information using technology such as cookies and pixel tags that collect it.

What are Cookies?

Cookies are text files that contain little amounts of information that Telefonica or third parties send to your computer, phone, tablet or other equipment (“Device”) when you visit our website. If you visit our website again, those cookies are sent back to our website or another one that recognises the cookie, allowing us to recognise your device.

How do we use Cookies?

We use cookies in a few different ways:

• We use some to enable you to browse our website and use all of the different features – without them we won’t be able to offer you all of the services available on our pages. You can decline these if set your browser to, but please remember this might affect the usability of the website.

• We also have cookies that collect information on how our website is used. This is information such as which pages are visited the most or whether any pages won’t load. Don’t worry, they don’t collect any information on you, they just get anonymous information which is aggregated and allows us to improve the performance of our website.

• Another cookie we use is known as the Google Analytics cookie. This is a tracking cookie used to collect information about how you use our website. We use the information to compile reports and to help us improve the website. The cookie collects information in an anonymous form, which means it cannot be linked back to you. It collects information such as the number of visitors using the website, where visitors have come to the website from and what pages they have visited. If you want to read more about Google Analytics, just have a look at their privacy policy online.

• Amazon has a cookie on our website too as part of an Amazon Web Service. The Amazon cookie is used to set our sticky load balancer, which we need to make sure that our website works in the best possible way.

• Our last cookie is our facebook cookie.

Cookies are great because they allow you to navigate more easily between different pages, they remember your preferences and we use them to improve your online experience.

How will I know whether cookies are being used?

We have a cookies disclaimer on each page of our website. The disclaimer will tell you that cookies are being used on the page and will provide you with a link to this Cookie Policy. There’s a click and agree option where you can click to accept the cookies.

How do I Turn off Cookies?

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to find out the correct way to modify your cookies. But remember, as we mentioned earlier, if you turn cookies off, you may not have access to some of the features that make our website more efficient.